• + How to Register?

    To Register on THEWIRELESSTOYS, click on the SIGNUP link on the top right corner of the website and then fill up the Registration form and click on SUBMIT button.
  • + How to place an Order?

    follow this simple process, to place order on THEWIRELESSTOYS. If you have already registered in THEWIRELESSTOYS then just login and click on BUY NOW button under any product that you like to purchase and follow the steps, and if you are not registered then please register by clicking on the SIGNUP link on the top right corner of the website and then click on the BUY NOW button under any product that you wish to purchase and follow the steps.
  • + What are the different mode of payment?

    On THEWIRELESSTOYS, we accept all the major nationalized and private sector banks Debit Cards, Credit Cards and Net-Banking option is also available with the selected banks. 
  • + What are the shipping option available?

    For shipping, currently we do shipping only in Gujarat. for further information please call on (079)40381655
  • + How do I check my order list?

    To check your order list, login into thewirelesstoys account and click on My Account link on top, under My Account page you have the list of the order under My Order
  • + How do I, make payment?


    Debit Cards


    Thewirelesstoys accepts payment made using Visa, Master Card and Maestro Debit Cards, When you are at the check out page, you need to insert your 16 Digit Card Number which  you will find on the front of the card and Expiry Date (which will be in Months and Year), and CVV number which you will find at the back of your card at the end of your signature a Three Digit number. then you will redirected to your bank's secure page where you will required your online password in-order to complete the payment.


    once the payment made successfully then you will be redirect back to thewirelesstoys.in with a successfull transaction completion message.


    Credit Card


    Thewirelesstoys accepts payment made using Visa, Master Card.

    When you are at the check out page, you need ot insert your Card Number, which you will find in Front part of your card. Expiry Date ( which will be in the Months and Year), and CVV number which you will find at the back of your carda t the end of your signature a Three Digit Number. then you will redirected to your bank's secure page where you will required your onlined password in-order to complete the payment.


    once the payment made successfully then you will be redirect back to thewirelesstoys.in with a successful transaction completion message.



    Online Banking


    Once you are in the check out page, you will have to select your payment mode, from the given drop down you need to select Online Banking, if you wish to pay through Online Bank payment. From the given list of the bank's, please select appropriate bank and after selecting your bank it will redirected to you to your bank's secure online banking page where you will need Online Banking Password and Transactional  Password (in some banks). once the payment made successfully then you will be directed back to thewirelesstoys.in with the Transaction Successfully message.


  • + How safe it is to use my Credit/Debit card for online purchase?

    Thewirelesstoys use one of the top three payment gateway service provider in India - CCAvenue.


    Following are the measures that CCAvenue have implemented to secure online purchase.


    CCAvenue adopts stringent security measures to ensure that critically sensitive information, such as your customer’s personal information and their Credit Card details, are well protected.


    Customers enter all their personal information and credit details on CCAvenue’s secure server and the same is encrypted before it is transmitted over the Internet to the payment gateway. CCAvenue does not store any credit card details for security reasons.


    CCAvenue’s server is behind state of the art security firewalls to ensure maximum protection of your customer’s details. This guarantees that your information is in accessible to any third party.


    CCAvenue’s uses industry-standard VeriSign’s 256 bit SSL (Standard Sockets Layer) Technology, which is used worldwide, for data encryption.


    CCAvenue also follows strict in-house security guidelines for ensuring confidentiality of customers information.


    As our payment gateway application is maintained at secure high-end server, new payment technologies, standard and features are automatically implemented as they emerge.


    CCAvenue F.R.I.S.K is an unrivalled Heuristic Fraud Detection engine that provides an unprecedented level of risk detection that can help to convert more valid orders automatically and reduce both expenses and potential chargeback losses. The robust risk management tools and fraud filters listed below help control risk effectively:


        - Risk Management Rules and Parameters

        - Negative Files

        - Risk Management Queries, thereby making your transactions safe and confidential.


    Internationally Certified Security Standards


    CCAvenue has installed a variety of products and processes to pre-empt credit card fraud and advice merchants how to forestall charge backs. These are internationally certified security standards, which ensure the security of transactions, conducted via your website.


    CCAvenue is registered with Verisign, the world’s best and most trust worthy Net Authentication Agency.


    CCAvenue has implemented authentication protocols such as Verified by Visa and MasterCard Secure Code, which are expected to Reduce Charge back-level by as much as 90%


  • + Is there any hidden charges, other than product price?

    There are no hidden charges, other than product price – price listed on site will be inclusive all. Delivery charges will be extra depending on the delivery location. please call on (079)40381655 for further information.


  • + Can I make a payment through Internet Banking?c


    Online Banking

    Once you are in the check out page, you will have to select your payment mode, from the given dropdown you need to select Online Banking, if you wish to pay through Online Bank payment. From the given list of the bank's, please select appropriate bank and after selecting your bank it will redirected to you to your bank's secure online banking page where you will need Online Banking Password and Transactional  Password (in some banks). once the payment made successfully then you will be directed back to thewirelesstoys.in with the Transaction Successfully message.

    We currently accept following bank’s: -




    if you don't see your bank in the list please call on (079)40381655 for assistance.

  • + How can I find out my order status?

    You can check your order status by Login into your account and there will be an option on the right hand side corner “Order Status” which will contain all the details about your orders with it’s current status.

  • + Can I, Cancel my Order?

    Customer can cancel their order, but if the order status says “Shipped” then customer won’t be able to Cancel the order. Please Contact us to cancel your order.

    Even if you haven’t received a delivery, even though order status says “Shipped” still you won’t be able to cancel the order.

  • + What is the Cancellation process time?


    Once the cancellation request made , within 1 or 2 days you will hear from our customer representative to confirm your cancellation and will let you know your refund status. For further information please call on (079)40381655 for further information.
  • + How do I get my money back after cancellation request?



    Money will be get credited back into the same account from which you have made a payment, to prevent any mistakes.
  • + What is the standard delivery time?


    It will take at-least 3-4 days to deliver the order, but sometime it might take 7 days to deliver a product depending on your location and availability of the product. Check your order delivery status and if it says “Shipped’ then you will receive it within a day or two. For further information please Contact US.


  • + What are the Delivery Charges?



    Delivery charges will be 250 or more depending on the location of the delivery, size and weight of the package. For further information please contact us on (079)40381655

  • + What is the 7 Days Money Back Guarantee?


    We want to give our customer a fall support to make a purchase with full confident. Here we give our customer a 7Days Money Back Guarantee to return a product and claim a full money back within a span of 7Days from a day of purchase.


    You are only entitled to 7Days Money back guarantee if the product that have received is defective or damaged, in-order to claim your7Days Money back guarantee please call on (079)40381655 – with your order number.


    Customer has to bare the shipping cost to send it back to us and we will send you a brand new piece to your delivery address.

  • + What does Seller Warranty means?


    You will find a similar product under different price under the Seller Warranty Tag, where a seller will offer you some discount on the price.


  • + How to verify that my order is confirmed?


    Once you make a successful payment and money has been deducted from your bank account you will receive a SMS and Email on your registered mobile number and ID respectively. Which will carry a uniqe order id and same information will be available under your account login on thewirelesstoys.in under My Order tab with purchased product details with order status.

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